ASSISTANT CIO - Integrated Business Development, Analytics and Application Portfolio

Position Summary

The Assistant CIO - Integrated Business Development, Analytics & Application Portfolio provides strategic leadership in aligning business priorities, technology investments, analytics capabilities and application portfolio decisions with the Banks strategic objectives, digital transformation agenda and sustainable growth ambitions.

The role is accountable for the strategic oversight of Application Portfolio Management, Project Management Office & Delivery (PMOD), and NexGen Channel, ensuring that technology demand, application management, programmes and projects, analytics initiatives, and emerging technologies are effectively prioritized, governed and delivered to maximize business value while maintaining appropriate risk, regulatory and operational controls. The individual will also act as a key member of the IT Leadership Team (ITLT).

Key Responsibilities

• Shape technology strategy – Translate the Bank's business and technology strategies into an integrated portfolio of technology, application, analytics and digital initiatives that support growth, resilience and customer experience.

• Optimize the application portfolio – Own the application portfolio, keeping applications fit-for-purpose, secure and cost-effective through lifecycle management, rationalization and modernization.

• Champion NexGen and digital transformation – Provide direction and sponsorship for emerging technology, automation and digital platform initiatives that deliver sustainable enterprise value.

• Oversee portfolio governance and delivery assurance – Direct PMO and Delivery in prioritizing projects and programmes, tracking delivery performance, risks and benefits, and promptly escalating material issues to senior management.

• Partner with the business – Engage senior stakeholders to understand priorities, shape and prioritize technology demand, and turn business needs into viable initiatives.

• Prioritize investments and realize benefits – Evaluate technology investments for strategic fit, value, risk and capacity, ensuring clear outcomes, measurable benefits and accountable ownership.

• Manage vendors and finances – Oversee strategic vendors, commercial arrangements, budgets and resources to ensure they are commercially sound and aligned with financial governance.

• Inspire and develop people – Mentor and develop Department Heads and teams across Application Portfolio Management, PMOD and NexGen, fostering a high-performance culture built on accountability and collaboration.

• Enable informed decisions and executive reporting – Use analytics and management information to provide clear, timely reporting on portfolio performance, investments, risks and matters requiring senior management decision.

• Safeguard governance and drive improvement – Ensure initiatives comply with governance, risk, regulatory and information security requirements, while continuously improving delivery discipline, agility and value from technology.

Requirements & Experience

• Degree or Master in Computer Science, Information Technology or any other relevant field.

• Professional certifications such as Project Management Professional (PMP), International Institute of Business Analysis (IIBA), ITIL (Foundation, Practitioner, Intermediate, Expert and Master), Certified in the Governance of Enterprise IT (CGEIT), Certified in Risk and Information Systems Control (CRISC), The Open Group Architecture Framework (TOGAF) or/and any other relevant certifications are preferred.

• Minimum 10 years of experience in PMO and Delivery and Application Portfolio Management, with a focus on Project/Programme Delivery and with at least 5 years in a senior leadership role.

• Extensive experience in enterprise technology strategic planning and aligning IT goals with business objectives, roadmaps and investment decisions.

• Proven track record of managing large-scale application portfolios and technology initiatives, especially in the banking and financial industries.

• Extensive experience in application lifecycle management, rationalization, modernization and integration, aligned with Enterprise Architecture and technology standards.

• Strong background in portfolio, programme and project management across agile, waterfall and hybrid delivery, including prioritization, dependency management and benefits tracking.

• Proven ability to assess, challenge and prioritize business demand based on value, risk, affordability and capacity.

• Sound knowledge of analytics, dashboards and management information to support executive decision-making.

• Sound knowledge of digital transformation, automation, artificial intelligence and innovation governance.

• Extensive experience in implementing and managing IT Service Management frameworks such as ITIL, including incident, problem, change, asset and configuration management.

• Proven ability to identify, assess and mitigate IT and information security risks, with sound knowledge of cyber risk, access governance and technology controls.

• Extensive experience in preparing for and managing internal and external IT audits, with detailed understanding of regulations, standards and familiarity with IT governance and compliance frameworks.

• Extensive experience in developing and implementing disaster recovery and business continuity plans for critical banking applications and services.

• Strong background in vendor management, budgeting, investment planning and cost optimisation.

• Proven leadership in building and developing high-performing teams through coaching, talent development and succession planning.

• Excellent communication skills, with the ability to present complex technology, risk and investment matters clearly to senior management and Board-level stakeholders.