BIBD COVID-19 Relief Package

As part of the effort to help our community during this difficult period caused by the ongoing COVID- 19 pandemic, BIBD has introduced our COVID-19 Relief Package to help ease the worries of our customers financially impacted by the COVID-19 pandemic.

  • Self-Assessment Questionnaire for BIBD COVID-19 Relief Package

    You may refer to these questions which may help you to decide if the BIBD COVID- 19 Relief Package is right for you. These questions are not exhaustive. If you need further explanation, please visit the nearest BIBD branch.

    • Are you still receiving your income/salary in a stable and consistent manner despite the current COVID-19 situation?
      If you are, it may not be critical for you to apply for the COVID-19 Relief Package.
    • Has your household income been negatively impacted through salary reduction, drop in business income or loss of allowances?
      If yes, you may consider applying for the COVID-19 Relief Package at the nearest BIBD branch.

    • Have you been retrenched, lost your source of income or been told by your employer to take unpaid leave?
      If you do, you may visit the nearest BIBD branch to explore on how we can assist you with the appropriate financial solution.

    • Do you anticipate a high cash outflow or foresee your business being impacted by the COVID-19 pandemic in the next 12 months?
      If you do, one of the options under the COVID-19 Relief Package may be able to help you to manage your cashflow and relieve your financial worries. Please visit the nearest BIBD branch to explore the option which may best work for you.

    • Do you consider that a longer tenure to settle your financing with the Bank may assist you to manage your financing better or help you recover from the impact of the COVID-19 pandemic?
      If yes, then the COVID-19 Relief Package options may be able to assist you.

    • Am I eligible to apply the COVID-19 Relief Package if my family is impacted by COVID-19 pandemic?
      The COVID-19 Relief Package sets out certain eligibility criteria and customers will be assessed on a case-to-case basis with supporting documents. We encourage you to come to the nearest BIBD branch so that we can provide further explanation on this assessment process.

  • Frequently Asked Questions
    • Click to download the FAQ here.
    • Download the application form here.

For more information on the Bank's COVID-19 Relief Package, please refer to the Frequently Asked Questions (FAQ) for details.
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