Important Notice
To fully experience a faster and more secure online and mobile banking service, please make sure your devices, operating systems and internet browsers are running its latest versions.
Recommended Operating systems and web browsers
| Operating System | Web Browser(s) |
| Windows 10 | IE11, Edge 12 and above, Google Chrome 49 and above, Mozilla Firefox 49 and above |
| Windows 8.1 | IE11, Google Chrome 49 and above, Mozilla Firefox 49 and above |
| Windows 7 | IE11, Firefox 31.3.0 ESR+ and above, Google Chrome 49 and above, Mozilla Firefox 49 and above |
| MacOS X 10.9 and newer | Safari 7 and above, Google Chrome 49 and above, Mozilla Firefox 49 and above |
How to check the version of your computer's web browsers?
- Internet Explorer - Open IE > Menu > Help > About Internet Explorer
- Google Chrome - Open Google Chrome > Click on the menu icon at the top right > Help > About Google Chrome
- Mozilla Firefox - Open Mozilla Firefox > Menu > Help > About Mozilla Firefox
- Safari - Open Safari > Help > About Safari
Recommended mobile operating systems and web browsers
| Operating System | Web Browser(s) |
| Mobile iOS 6.0.1 and newer | Safari 6 and above |
| Android 4.4.2 and newer | Local Browser |
| Windows Phone 8.1 and newer | Internet Explorer 11 and above |
| Windows Phone 10 | Edge 13 and above |
How to update the version of your mobile device’s web browsers?
- iOS users - Open App Store > Search for your web browser > Click Update
- Android users - Open Google Play app > Search for your browser > Click Update
- Windows users - Open Microsoft Store app > Search for your web browser > Click Update
Recommended mobile operating systems to use BIBD NEXGEN Mobile app
| BIBD App Version | Minimum Android Version | Remarks |
| 3.6 | 4.4.2 | Unable to utilize Full suite of services |
| 3.7.1 | 5, 6 and above |
|
| Progresif Pay | 6 and above |
|
| BIBD App Version | Minimum iOS Version | Remarks |
| 3.6 | 6 | |
| 3.7.1 | 8 | |
| Progresif Pay | 8 |
For further assistance, please call:
BIBD Contact Centre (+673) 223 8181